Melbet KYC & AML Policy

Know Your Customer (KYC) and Anti-Money Laundering (AML) standards help prevent misuse of gaming accounts and protect user safety. This page explains how Melbet meets regulatory requirements in India under the Prevention of Money Laundering Act (PMLA) and counter-terrorism financing obligations. Controls such as identity check, ID verification, document submission, and transaction monitoring support transparency and account protection.

Purpose of KYC & AML

KYC and AML procedures are applied to verify identity, prevent fraud, and combat financial crime across India. These security measures promote fair play and a safer environment.

  • Fair play and equal conditions for every account holder
  • User safety and account protection at all times
  • Transparency on verification and reporting obligations
  • Compliance with Indian regulatory requirements, including PMLA
  • Support for responsible gaming practices

KYC Requirements

Every new user must complete ID verification before full access to services. Additional document submission may be requested at any time to confirm that the account holder’s personal data is accurate.

  • Government-issued photo identification
  • Proof of address issued within a recent period
  • Confirmation of ownership of the selected payment method

AML Measures

Melbet implements AML controls to prevent money laundering and illegal activity on the platform. The measures below combine automated checks and manual oversight.

  • Ongoing transaction monitoring and activity review for suspicious activity
  • Automated detection rules, velocity checks, and limits
  • Enhanced due diligence for high-risk events, profiles, or jurisdictions
  • Reviews of large or unusual transfers and cash-like instruments
  • Risk scoring and periodic reassessment of accounts
  • Sanctions and PEP screening at onboarding and on a continuing basis
  • Reporting to FIU-IND and other competent authorities when required by law

Prohibited Activities

Restrictions are in place to support KYC and AML compliance and to deter suspicious activity. The following activities are prohibited.

  • Creating or using multiple accounts (multi-accounting)
  • Submission of forged, altered, or stolen documents
  • Attempts to launder funds or disguise the origin of funds
  • Manipulation of systems, odds, bonuses, or transactions
  • Sharing, selling, or otherwise transferring account access
  • Using third-party payment instruments or unverified wallets
  • Identity misrepresentation or impersonation of another person

Consequences of Non-Compliance

Violations of this policy trigger enforcement aligned to law and licence conditions. Measures may apply without notice where required by risk or regulatory response.

Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

User Responsibilities

Users must provide accurate and up-to-date personal data and complete verification within the requested timelines. Any request for additional documents must be answered promptly, and document submission must be clear and legible. Only payment methods owned by the account holder may be used for deposits and withdrawals. Users should report suspicious activity immediately using the in-platform support channels. Credentials must be kept confidential to maintain account protection.

Fair Play and Transparency

Melbet upholds fair play and transparency to protect users and maintain a safe environment. The principles below guide ongoing security measures and oversight.

  • Compliance with KYC and AML standards set by Indian law and licensing
  • Confidentiality and protection of personal data under the Privacy Policy and the Digital Personal Data Protection Act, 2023 (DPDP Act)
  • Ongoing monitoring and review of suspicious activity and risk indicators
  • Prevention of manipulation, collusion, and other unfair behaviour
  • Responsive user support on safety, verification, and reporting obligations
  • Shared responsibility between the platform and users for responsible gaming
  • Equal conditions and consistent rules for all users