Responsible Gaming

Betting can lead to financial loss. Plan your play and protect your budget. Use account tools to stay in control and play responsibly.

• Set a monthly budget you can afford to lose. Do not use money for rent, food, or bills.
• Set deposit, loss, and wager limits in your account before you start.
• Decide your play time in advance. Turn on session reminders and reality checks.
• Avoid chasing losses. Take a break instead.
• Keep gambling as entertainment, not income.
• Do not play when stressed, tired, or under the influence.
• Use one account and review your activity history to learn your patterns.
• Opt out of marketing if offers trigger overspending.
• For adults 18+ only. Protect minors using parental controls like Net Nanny or Qustodio; age checks may apply.
• If gambling affects mood or money, stop and seek support.

Problem gambling can develop quietly. Watch for warning signs and act early. Gambling addiction is serious and needs attention.

• Spending more than you can afford
• Needing larger bets for the same excitement
• Chasing losses
• Struggling to stop or cut back
• Hiding betting from family or friends
• Feeling anxious, irritable, or low when not betting
• Missing work, study, or social time due to playing
• Borrowing, selling items, or using credit to gamble
• Using gambling to escape stress or problems
• Thinking constantly about the next bet

You can take practical steps to regain control. Support and tools make a difference.

• Set or tighten deposit, loss, and wager limits in your Melbet account.
• Turn on time limits and reality checks for sessions on Melbet.
• Use a 24-hour to 30-day cool-off if you feel at risk.
• Request self-exclusion for 6 months or longer through your account or support.
• Remove saved payment methods and set a strict budget outside the site.
• Uninstall the app and block gambling sites using BetBlocker or Gamban.
• Share your plan with someone you trust to add accountability.
• Keep a diary of spending and triggers; review it each week.
• Seek professional counselling from licensed therapists in Bangladesh.
• If urges return, pause all play and contact support.

Independent help is available in Bangladesh. You can speak to trained counsellors and use global support.

• Kaan Pete Roi – emotional support helpline: https://www.facebook.com/kaanpeteroi
• Moner Bondhu – counselling and mental health support: https://monerbondhu.org
• National Institute of Mental Health, Dhaka – information and services: http://nimh.gov.bd
• Gambling Therapy – free global support and live chat: https://www.gamblingtherapy.org
• Gamblers Anonymous – peer support meetings online: https://www.gamblersanonymous.org/ga/

If you are worried about your betting, contact Melbet support. You can request help to apply responsible gaming controls.

• 24/7 live chat in the website or mobile app
• In-account Help Centre: send a support ticket
• Responsible Gaming request form in your account settings
• Email via the Help Centre contact form
• Request account review for limits, cool-off, or self-exclusion